FAQ

1. Do Your Devices Have Any Certificate?

Yes, our devices have CE and CFDA certificates.

2. How Is The Accuracy Of Your Measurements?

Our health care measurement testers have clinical evaluation reports and the documents proved the health examination results can be medical level and help you have health screening for the public primary health care service.

3. Do You Manufacture The Devices Or Are You A Trading Company?

We are original source of this system, we have engineers of many years experience and design and develop the system on our own, we fully control every steps of the production and take the best technology to control the cost, on the other hand, we provide API and system integration support, so we are familiar with all aspects of this business, we will be the most powerful supplier and great potential ability to be the most competitive supplier in this industry.

4. What Are The Advantages Of Your Company Compared With Other Manufacturers?

Our biggest advantage is SERVICE, We have been in software industry for 15 years and we understand the languages of engineers, we can communicate smoothly in the technology issues, we have a few different engineer teams focusing on different lines, so we can provide much complete service for the customers. The other issue is fast speed response, we know what customers think and talk about so we know how to adapt to customers’ demand and make the product more suitable for marketing.

We thank you for your complaints, we think this is a good opportunity to improve our product performances, so we really pay more attention on the customer’s complaints and feedback, and make the change as soon as possible until you are satisfied.

We have best engineers for programming and design, this is the key point to make you stand outstandingly, good quality, good design and reasonable prices.

Please contact us, you will not regret to know us and we will give you more surprise in near future.

5. Can Your Device Be Customized As Per Our Demand?

Yes, we could provide customization but we need your development cost or quantity purchasing.

6. Could Your Device And Software Add Our Logo?

Yes, this is negotiable based on your quantity and our future cooperation.

7. Are Your Devices Based On Windows Or Android?

Currently we have Windows and Android OS two versions, please consult with us for more details.

8. Can Your Device Send Health Data To Our Platform?

Yes, we will provide API for your integration, all API are clear for you to understand and we will give you more explanation during our work, we have many years of software development so this is easy for us, sometimes we might need to debug on both side but our engineer will discuss with your engineers and sort out and solve the problems during the integration.

9. How To Buy?

We normally don’t setup MOQ for orders, we normally accept 100% TT payment in advance. For bulk orders, we can accept deposit first and balance payment before delivery.

10. How To Handle Shipment?

Shipment could be by air, by sea or by land transportation, if you don’t have good choice, we could provide shipment by plus the transportation cost(after you agreed), along with the shipment, we will provide documents such as invoice, packing list, export declaration form, certificates for your import and custom clearance.